Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please note that orders may be delayed during holidays, promotional events, or due to unexpected circumstances.

Shipping Time

We provide reliable international shipping services to customers worldwide.

Estimated Delivery Time:

United States: 7–15 business days
Canada, Australia, United Kingdom, and Europe: 8–18 business days
Other international locations: 10–25 business days

Delivery times may vary depending on your location, customs clearance, and local shipping conditions.

Shipping Costs

Shipping fees are calculated based on the product weight, destination, and shipping method. The exact shipping cost will be displayed at checkout before payment.

From time to time, we may offer free shipping promotions or special delivery offers.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email. You can use this tracking number to check your order status.

Please allow 24–72 hours for tracking information to update after shipment.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or duties depending on your country's regulations.

Any customs charges are the responsibility of the customer. We recommend checking your local customs policies before placing an order.

Address Information

Customers are responsible for providing accurate shipping information. Please double-check your address before completing your purchase.

If an incorrect address is provided, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes after the order has been processed.

Lost or Delayed Packages

We are not responsible for delays caused by carriers, customs inspections, weather conditions, or other circumstances beyond our control.

If your package has not arrived within the estimated delivery timeframe, please contact our customer service team and we will help investigate the issue.